Help & FAQ

Got questions about ZypRoller™? You’re not alone!
Here are answers to the most common ones. Still unsure?
Feel free to WhatsApp us or DM us on Instagram.

Home Use & Space

Q1. Is there enough space to use it at home?

Yes! For solo training, all you need is 2.5m x 1.5m — about the size of a yoga mat.
If you have 3m x 2m, even better for dynamic training!

You can also use ZypRoller™ in:

- Parks & outdoor areas
- Living rooms or bedrooms
- Rooftops or podium gardens
- Gyms or studios
- Hotel rooms (with door anchor)

Workout & Functionality

Q2. It looks too easy. Can it really give me a workout?

Absolutely! ZypRoller™ is designed for light stretching, strength training, HIIT, and more.
The intensity depends on how you use it — from rehab to sweat sessions, it adapts to your style. 

You can even use your body weight to increase resistance and make the workout more challenging.

Q3. Can I train alone or do I need a partner?

You can do both!

  • Solo Mode: Use the door anchor for strength, mobility, and resistance training.
  • Partner Mode: Adds challenge, fun, and cardio.

Safety & Maintenance

Q4. Is it dangerous? What if the roller flies toward me?

ZypRoller™ is built to train your reflexes and coordination.
It may feel new at first, but with proper form and wrist straps, it's safe and effective.

Q5. Are there any safety checks I need to do?

Yes — before each session:

✅ Check all 4 handle knots - make sure they are secure and fully tied
✅ Make sure the 2 roller screws are tight
✅ For solo mode: check the door anchor and do a pull test to ensure it's securely attached

Q6. Do I need to maintain it?

Very easy:

  • Wipe with a damp cloth
  • Store in a dry, ventilated place
  • Avoid wet or humid environments

Product Durability

Q7. Are the handles strong enough?

Yes — lab-tested to withstand over 190kg of pulling force.
ZypRoller™ is rated for users up to 100kg.

Q8. Will the rope stretch over time?

Slightly — that's normal with extended use.It won’t affect training, but for precision gameplay (e.g. competitions), rope length may be adjusted.

Q9. What are the black markings for?

They are pass indicators — when the roller crosses the black marks, it signals the moment to open your arms.

This visual cue is especially helpful for new players, as it helps improve timing and coordination during training. If the black mark comes loose, it can be safely removed without affecting functionality.

Each black marking is positioned 30 cm from the handle stopper. Please refer to the diagram for details.

Warranty & Certification

Q10. Is there a warranty?

✅ Yes! 1-year warranty covering manufacturing defects like:

  • Frayed ropes
  • Cracked rollers

📩 How to claim:

  • Send us a photo via WhatsApp
  • Or visit our Lai Chi Kok service centre

Q11. Is it certified?

As a fitness tool, ZypRoller™ doesn't require mandatory certification, but we’ve completed:

  • ✅ 10,000+ use-cycle tests
  • ✅ Field testing with 30+ users
  • ✅ Certified: CE / FCC / IPX4

Age & Use Restrictions

Q12. Can kids or seniors use it?

ZypRoller™ is intended for users 16 years and older.
Ages 12–15 must be supervised by a certified fitness coach.
Not recommended for children under 12 or elderly users.

Portability & Use Cases

Q13. Is it heavy? Can I carry it around?

Nope! ZypRoller™ weighs under 3kg and comes with:

  • Door anchor strap
  • Rope bumpers
  • 4 handles

Perfect for parks, gyms, or even staycations!

Q14. Where can I use ZypRoller™?

Anywhere! It’s more than a workout tool — it’s also a game, a sport, and a team-building activity.

🔹 Personal Use:

  • Home, gym, outdoor parks, hotel rooms

🔹 Group Use:

  • Corporate team-building
  • School PE classes
  • Youth camps & events
  • Family game nights

🔹 Special Use (with licensing):

  • Bootcamps, fitness classes
  • Martial arts & sports schools
  • YouTube/TikTok fitness challenges
  • Wellness retreats

What Makes ZypRoller™ Unique?

Q15. Is it like a Play Buoy or TRX?

It takes inspiration from both — reaction-based games and resistance training — but it’s completely reimagined for modern fitness and fun.

ZypRoller™:

  • Combines movement, resistance, and coordination
  • Supports solo and partner training
  • Feels like a workout + a game + a sport

It’s your portable gym, your training partner, and your favourite fitness toy — all in one.